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Essay > Words: 463 > Rating: Excellent > Buy full access at $1
A critical analysis of the relationship between customer satisfaction and customer retention
Author:Peng Chen
Date:
Project Supervisor:MehediHasan
Course: BA Business Management
Module: BUS602 Business Project
Certification:
I certify that the whole of this work is the result of my individual effort and that all quotations from books, periodicals etc. have been acknowledged.
Signature _________________________ Date _________________________
Contents
2.3 Customer satisfaction and customer retention. 16
Type: Essay || Words: 463 Rating || Excellent
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